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	<title>Comments for Creative State</title>
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	<link>http://www.creativestate.co.uk</link>
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		<title>Comment on One Calendar One Life campaign by Nothing But Nets calendar wins UN Millennium Development Goals award &#124; Creative State</title>
		<link>http://www.creativestate.co.uk/2010/11/one-calendar-one-life-campaign/#comment-19</link>
		<dc:creator>Nothing But Nets calendar wins UN Millennium Development Goals award &#124; Creative State</dc:creator>
		<pubDate>Sat, 11 Jun 2011 09:42:42 +0000</pubDate>
		<guid isPermaLink="false">http://www.creativestate.co.uk/?p=873#comment-19</guid>
		<description>[...] Find out more about the calendar. [...]</description>
		<content:encoded><![CDATA[<p>[...] Find out more about the calendar. [...]</p>
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		<title>Comment on Our new letterpress business cards by Tweets that mention Our new letterpress business cards have arrived! &#124; Creative State - Web Design and Graphic Design Edinburgh Leeds UK -- Topsy.com</title>
		<link>http://www.creativestate.co.uk/2010/12/our-new-letterpress-business-cards/#comment-12</link>
		<dc:creator>Tweets that mention Our new letterpress business cards have arrived! &#124; Creative State - Web Design and Graphic Design Edinburgh Leeds UK -- Topsy.com</dc:creator>
		<pubDate>Wed, 23 Feb 2011 13:54:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.creativestate.co.uk/?p=913#comment-12</guid>
		<description>[...] This post was mentioned on Twitter by Sarah Jane Robertson, blush°°. blush°° said: Only just spotted this post on the Creative State blog, #letterpress business cards http://bit.ly/gXZl8s cc/ @sarahjrobertson [...]</description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by Sarah Jane Robertson, blush°°. blush°° said: Only just spotted this post on the Creative State blog, #letterpress business cards <a href="http://bit.ly/gXZl8s" rel="nofollow">http://bit.ly/gXZl8s</a> cc/ @sarahjrobertson [...]</p>
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		<title>Comment on My Challenges from TEDxSheffield 2010 by Andy Hanselman</title>
		<link>http://www.creativestate.co.uk/2010/09/my-challenges-from-tedxsheffield-2010/#comment-10</link>
		<dc:creator>Andy Hanselman</dc:creator>
		<pubDate>Sun, 12 Sep 2010 17:36:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.creativestate.co.uk/?p=786#comment-10</guid>
		<description>Hi Sarah, and Sarah Jane

Thanks so much for your positive comments (especially after the couple of negative ones I got via someone on Twitter!).

Sarah - well done for relooking at your customer feedback questionnaire - you may or may not be interested in a couple of articles I&#039;ve written on them that might give you a bit of guidance. Equally, if it helps you, feel free to send me a copy of your draft questionnaire before you implement it and i&#039;m more than happy to give you my &#039;two penneth&#039; if it helps

http://www.bnet.com/blog/customer-service/10-customer-feedback-questions-you-need-to-ask-yourself/1046?tag=mantle_skin;content

http://www.andyhanselman.com/2010/02/18/are-you-completely-happy-its-a-tough-question/

Cheers

Andy Hanselman</description>
		<content:encoded><![CDATA[<p>Hi Sarah, and Sarah Jane</p>
<p>Thanks so much for your positive comments (especially after the couple of negative ones I got via someone on Twitter!).</p>
<p>Sarah &#8211; well done for relooking at your customer feedback questionnaire &#8211; you may or may not be interested in a couple of articles I&#8217;ve written on them that might give you a bit of guidance. Equally, if it helps you, feel free to send me a copy of your draft questionnaire before you implement it and i&#8217;m more than happy to give you my &#8216;two penneth&#8217; if it helps</p>
<p><a href="http://www.bnet.com/blog/customer-service/10-customer-feedback-questions-you-need-to-ask-yourself/1046?tag=mantle_skin;content" rel="nofollow">http://www.bnet.com/blog/customer-service/10-customer-feedback-questions-you-need-to-ask-yourself/1046?tag=mantle_skin;content</a></p>
<p><a href="http://www.andyhanselman.com/2010/02/18/are-you-completely-happy-its-a-tough-question/" rel="nofollow">http://www.andyhanselman.com/2010/02/18/are-you-completely-happy-its-a-tough-question/</a></p>
<p>Cheers</p>
<p>Andy Hanselman</p>
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		<title>Comment on My Challenges from TEDxSheffield 2010 by Sarah</title>
		<link>http://www.creativestate.co.uk/2010/09/my-challenges-from-tedxsheffield-2010/#comment-9</link>
		<dc:creator>Sarah</dc:creator>
		<pubDate>Sun, 12 Sep 2010 15:43:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.creativestate.co.uk/?p=786#comment-9</guid>
		<description>Sarah-Jane

Many thanks for your kind comments. I came away with so much I had to share!

BTW love the concept behind &#039;BusinessNanny&#039;.

Sarah</description>
		<content:encoded><![CDATA[<p>Sarah-Jane</p>
<p>Many thanks for your kind comments. I came away with so much I had to share!</p>
<p>BTW love the concept behind &#8216;BusinessNanny&#8217;.</p>
<p>Sarah</p>
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		<title>Comment on My Challenges from TEDxSheffield 2010 by Sarah</title>
		<link>http://www.creativestate.co.uk/2010/09/my-challenges-from-tedxsheffield-2010/#comment-8</link>
		<dc:creator>Sarah</dc:creator>
		<pubDate>Sun, 12 Sep 2010 15:38:51 +0000</pubDate>
		<guid isPermaLink="false">http://www.creativestate.co.uk/?p=786#comment-8</guid>
		<description>Hi Herb

Thanks for taking the time to read my post. No doubt I&#039;ll see you @ TEDxLeeds.

Sarah</description>
		<content:encoded><![CDATA[<p>Hi Herb</p>
<p>Thanks for taking the time to read my post. No doubt I&#8217;ll see you @ TEDxLeeds.</p>
<p>Sarah</p>
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		<title>Comment on My Challenges from TEDxSheffield 2010 by Sarah-Jane Quick</title>
		<link>http://www.creativestate.co.uk/2010/09/my-challenges-from-tedxsheffield-2010/#comment-7</link>
		<dc:creator>Sarah-Jane Quick</dc:creator>
		<pubDate>Sun, 12 Sep 2010 14:20:24 +0000</pubDate>
		<guid isPermaLink="false">http://www.creativestate.co.uk/?p=786#comment-7</guid>
		<description>I too was at TEDx Sheffield, this is such an accomplished perfectly considered summary of the event, and so many of yr thoughts mirror mine.  All speakers were thought-provoking, entertaining (for me, esp. Andy Hanselman).  Very much enjoyed the event -- those who weren&#039;t there missed a treat, but your blogspot captures it.  See you at the next one!</description>
		<content:encoded><![CDATA[<p>I too was at TEDx Sheffield, this is such an accomplished perfectly considered summary of the event, and so many of yr thoughts mirror mine.  All speakers were thought-provoking, entertaining (for me, esp. Andy Hanselman).  Very much enjoyed the event &#8212; those who weren&#8217;t there missed a treat, but your blogspot captures it.  See you at the next one!</p>
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		<title>Comment on My Challenges from TEDxSheffield 2010 by Herb Kim</title>
		<link>http://www.creativestate.co.uk/2010/09/my-challenges-from-tedxsheffield-2010/#comment-6</link>
		<dc:creator>Herb Kim</dc:creator>
		<pubDate>Sat, 11 Sep 2010 12:47:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.creativestate.co.uk/?p=786#comment-6</guid>
		<description>Sarah,

Thanks so much for taking the time to come and for writing this in-depth and considered blogpost.

Glad you liked the event. Hopefully x paths again soon.

Herb</description>
		<content:encoded><![CDATA[<p>Sarah,</p>
<p>Thanks so much for taking the time to come and for writing this in-depth and considered blogpost.</p>
<p>Glad you liked the event. Hopefully x paths again soon.</p>
<p>Herb</p>
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		<title>Comment on Engaging customers through effective branding by Sarah</title>
		<link>http://www.creativestate.co.uk/2009/06/effective-branding/#comment-5</link>
		<dc:creator>Sarah</dc:creator>
		<pubDate>Mon, 15 Jun 2009 17:34:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.creativestate.co.uk/?p=661#comment-5</guid>
		<description>Charlotte - thanks for the feedback, I couldn&#039;t agree more!

It&#039;s an important time to consider brand image...in fact I see it as a great opportunity to do so!</description>
		<content:encoded><![CDATA[<p>Charlotte &#8211; thanks for the feedback, I couldn&#8217;t agree more!</p>
<p>It&#8217;s an important time to consider brand image&#8230;in fact I see it as a great opportunity to do so!</p>
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		<title>Comment on Engaging customers through effective branding by Charlotte</title>
		<link>http://www.creativestate.co.uk/2009/06/effective-branding/#comment-4</link>
		<dc:creator>Charlotte</dc:creator>
		<pubDate>Mon, 15 Jun 2009 15:30:28 +0000</pubDate>
		<guid isPermaLink="false">http://www.creativestate.co.uk/?p=661#comment-4</guid>
		<description>Great article - and something that totally resonates with me. i do think that brands need evaluating on a regular basis and measuring the ROI from having a good brand.  Especially in a recession - you need to ensure your customers understand clearly who you are and your products and services.</description>
		<content:encoded><![CDATA[<p>Great article &#8211; and something that totally resonates with me. i do think that brands need evaluating on a regular basis and measuring the ROI from having a good brand.  Especially in a recession &#8211; you need to ensure your customers understand clearly who you are and your products and services.</p>
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		<title>Comment on Tweet Tweet by Sarah</title>
		<link>http://www.creativestate.co.uk/2009/04/tweet-tweet/#comment-3</link>
		<dc:creator>Sarah</dc:creator>
		<pubDate>Mon, 11 May 2009 16:23:38 +0000</pubDate>
		<guid isPermaLink="false">http://creative.creativestateservers.co.uk/?p=609#comment-3</guid>
		<description>Callum - thanks for visiting the website and commenting on our Twitter blog.

You&#039;re absolutely right - sometimes silly tweets do make a change from the design and business related news we tend to follow...the odd joke or two doesn&#039;t go amiss. Keep in touch!</description>
		<content:encoded><![CDATA[<p>Callum &#8211; thanks for visiting the website and commenting on our Twitter blog.</p>
<p>You&#8217;re absolutely right &#8211; sometimes silly tweets do make a change from the design and business related news we tend to follow&#8230;the odd joke or two doesn&#8217;t go amiss. Keep in touch!</p>
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